Terms and Conditions

1 Scope of application

The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who or which, when entering into a legal transaction, acts in exercise of his or its trade, business or profession.

2 Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Reverse-Osmosis.MT, run by C. Badde, Triq il-Marfa, Bay Blue 2, MLH 9065, Mellieha
By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the products contained in the shopping basket by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3 Contract language, contract text storage

The language(s) available for the conclusion of the contract: English
We save the text of the contract and send you the order data and our GTC in text form. You can view the text of the contract in our customer login.

4 Delivery conditions

4.1 Shipping costs

Standard shipping is free of shipping costs from an order value of 200 euros incl. VAT.
There is a surcharge of 15 euros for express delivery. You can find more detailed information on express delivery in the offers.

4.2 Delivery options

We ship the products to the delivery address specified in the order process.
We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.
We do not deliver to packing stations.

5 Payment

5.1 Prices

The prices stated at the time of ordering apply. These are total prices and include statutory VAT.

5.2 Payment methods

The following payment methods are available in our shop.
Prepayment If you select the prepayment payment method, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.
Stripe https://stripe.com/en-mt/legal/consumer

6 Warranty and guarantees

6.1 Liability for defects

The statutory liability for defects applies.

6.2 Guarantees and customer service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: Tel +35699079007

7. dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here.
We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.